Founded in 1990, Gentec International is Canada's leading consumer accessory products company supplying a complete range of photo, video, digital, sport optics, home theatre, electronics, wireless and mobile audio products to the Canadian retail marketplace. Gentec offers prominent brand names such as Optex, Sigma, Velbon, Gary Fong, Roots, iQ, SanDisk, Sunpak, Bushnell, Tasco, Zeiss, Remington Clothing, Planet Wireless, Energy, Sony, Electrohome, Prolink, Smarthome, Klipsch, Mirage, Jamo, and Stinger. Gentec operates out of a high-cube, state of-the-art, fully computerized 100,000 sq. ft. warehouse and distribution centre that offers efficient, seamless service to our customers. With 90 employees, Gentec covers its retailers needs coast to coast using the latest technology systems, streamlined efficiencies, and customer service that is second to none.
It is our corporate philosophy to take a holistic approach in dealing with our customers and suppliers on a daily basis. It is truly an environment of partnership in that our success can only be achieved once the sell-through has been affected successfully to the consumer.
We accomplish this by understanding our customers’ business, providing the right product competitively priced, attractively packaged, and providing the highest level of after sales support in the industry. It is this approach to business that has made us so successful and earned us the Canada’s 50 Best Managed Companies award for 3 years straight - 2007, 2008, 2009.
We’re helping retailers become more
profitable.
In
today’s fast paced environment, the right partner can make a world of
difference. Our commitment to our clients is simple yet powerful – we work
closely with them to maximize the potential of each and every electronic
accessory, wireless telecom, photographic imaging and optical product they
carry.
How do we do this? By taking the time to understand the marketplace in which
our customers operate as well as their existing product mix, by looking for
ways to build on their success, by introducing new opportunities and leading
edge products and by providing after sales service that is second to none.
Satisfied customers, improved sales, and increased profit margin.
At
Gentec International, we achieve these results by working in partnership with
our clients. We do our homework – we
understand the challenges retailers face and what they carry and how they’re
being presented. Then, we recommend ways
that we can help increase their sales.
This might include additions to the range of products they carry or
fresh approaches to packaging display and promotion. Finally, we ensure that our clients have
everything they need to make the sales – from custom displays to point-of-purchase
support. And, throughout the year, we
make regular visits to provide in-store detailing.
Our clients count on us for effortless
ordering and error-free fulfillment.
Gentec International’s high cube, state
of the art computerized 100,000 square foot warehouse and distribution center
allows us to offer efficient, seamless service to our customers.
We manage our stock with the goal to eliminate back orders. In fact, based on
our clients’ forecasts we guarantee that we will have 100% of the items they
need in stock, 100% of the time. When they place an order with Gentec
International, most shipments leave our warehouse within 24 hours. And we make every effort to ensure that the
shipment is accurate –so that everything they order arrives.
At Gentec International we make regular
investments in technology and infrastructure to ensure that our ability to
serve our clients and consumers continually improves.
A reputation for service and a head
for business.
Gentec International imports and
distributes more than 3000 brand name optical, photographic imaging, digital
imaging, wireless telecom and electronic accessory products. Our clients
appreciate our top quality, exclusive lines and so do the consuming public.
Plus, we are always updating our product lines. Gentec International’s purchasing
specialists work closely with our clients to anticipate consumer demand and to
monitor trends in the local, national and international marketplaces.
Our management team has the depth of experience and breadth of knowledge we
need in today’s fast paced world. We are constantly evaluating our people,
processes and products to ensure that we are exceeding our customers’
expectations.
We are the only Canadian owned and operated distributor of optical,
photographic imaging, digital imaging, wireless telecom and electronic
accessory products. Since 1990 our sales have grown by over 425%. Making us the leading accessory product supplier in Canada.
At Gentec International, we stand behind our products. If something does not
work we offer help and advice to consumers.
Our optical products, imaging technology, electronic accessories and wireless
telecom come with an industry-leading warranty. If something needs fixing our
expert repair team is on duty Monday through Friday. In most cases our
turnaround time is less than seven working days. Our repair team is available
by phone or in person at our Toronto location.